FAQ

How long is the tour?
Most tours are 1.5 to 2 hours long. Some specialty tours are longer as listed.  

Where do I buy tickets?
Buy tickets online, via the phone (215) 925-3633, or at our tour box office located at The Gallery at Market East, 9th & Market Sts., Level 3. Mural tours often sell out in advance so to ensure you get a seat on the tour of your choice we recommend you purchase tickets in advance.

Are there restrooms on the trolley?
There are no restrooms on the trolleys. There are restroom facilities near all of our boarding locations and our guides will help to direct you to the nearest facility.

Can I take food and drink on the trolley?
Yes. However, alcoholic beverages are not permitted on public tours.

Does the tour run in the rain?
Mural tours run rain or shine! Tour trolleys are covered. For walking, biking and train tours, bring an umbrella or poncho. Tours are only cancelled for extreme weather events when driving becomes hazardous.

Are you accessible to the disabled?
We can accommodate guests with various disabilities. Please call our office at (215) 985-3633 to make arrangements and purchase tickets.

Are the neighborhoods in Philadelphia safe?
Many of our tour routes take you off the beaten path, away from the popular tour destinations and into the heart of the City’s diverse neighborhoods. Tour routes are selected to highlight our best work, much of which is found in disadvantaged areas of the city. However, the routes are created with safety in mind and the neighbors recognize the mural tours and they are greeted warmly for our programs contributions to the neighborhood.

Are the trolleys comfortable?
Trolleys are supplied by our transportation partner, Philadelphia Trolley Works, and hold up to 40 people on wooden benches with cusions. The trolley is always covered, and weather permitting, the side flaps are removed for an open-air viewing experience. The trolley is heated when needed, but is not air conditioned.